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unified communications

sd_img1.jpgAll-in-one Unified Communications Solution

Samsung Communications Manager (SCM) Express provides a single, highly scalable platform that efficiently delivers unified communications, messaging, conferencing and mobility integration.

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SMT-i5343.pngThe SMT i6000 Wireless Series of IP Phones changes the rules in IP deployment and the user’s experience. A sleek addition to any business, the SMT-i6021 and SMT-i6011 can integrate via Bluetooth to Smartphones (IOS and Android) to provide a range of highly integrated Unified Communications (UC) features which means no expensive cabling costs. As a 2015 Good Design Award winner the SMT-i6000 series comes with a distinctive ‘floating’ handset which makes it easy to pick up from any direction or angle. In addition, the buttons are grouped according to function and most-used features including conference calling, call transferring, volume control, hold, re-dial and more at your fingertips.

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wireless enterprise

wlan3.png With integrated handover and automatic cell optimization, Samsung WLAN provides a perfect wireless solution that is specially designed for challenging and complex mobile environments. We’ll help you optimize your infrastructure for a seamless user experience and robust network connection, so your organization can be more agile and more connected.

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scme_4.jpgSamsung Xchange connects to your company’s CRM database/application and will look up caller details and display them. You can also use the buttons on the notification window to answer the call, or to access the caller’s record in the CRM application. Samsung Xchange allows you to quickly and easily dial from your CRM application and search contacts by name or location.

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contact centre

SCC20.pngThe Samsung Contact Center Suite enables organizations to deliver a differentiated end-to-end customer experience across all forms of contact while helping to lower costs. This suite is designed to efficiently best serve the needs of each customer.

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sd_img6.jpgSamsung WE VoIP is a smartphone application that provides corporate users Voice over IP (VoIP) communications over private Wi-Fi networks when in the office or public Wi-Fi and 4G/LTE networks when out of the office.

Through the Samsung Communication Manager (SCM) phone systems, this application turns your mobile device into a full-featured Samsung IP phone, providing conference calling, transferring, call back later, and hold functions over your corporate Wi-Fi network.

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